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Surveys
2015
December
C
Customer Service-Business Office/Financial Aid
Customer Service-Business Office/Financial Aid
0%
Exit Survey
You are invited to participate in our survey. It will take approximately 5 minutes to complete. Your participation is completely voluntary. It is very important for us to learn your opinions. Your survey responses will be strictly confidential. Thank you very much for your time and we appreciate you providing us with your feedback.
How often do you conduct surveys?
Student
Staff
Faculty
Parent
Other
How often do you conduct surveys?
Online
Fayette
Self-Paced
Center- Please Indicate Location
How did you contact our office (select all that apply)?
Phone
Email
In Person
Why did you contact our office?
Current Balance
Outstanding/Past Due Balance
Collections Letter
A Hold on Student Account
Loan Questions (Direct Lending, Alternative, PLUS, or Perkins)
Future UIU Student
Award Letter
Requested Documents
Entrance/Exit Counseling
NetPartner
Other
How long did it take to receive a response to your inquiry?
Same day
1-2 days
3-5 days
6 days or longer
Were you satisfied with your overall experience
No
Yes
Is there anything else you would like us to know about your experience? Please provide any other feedback you'd like to share below.
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